FAQ

Common questions

Everything you need to know about Elgarde, our compliance scans, and how we handle your data.

Is the free scan really free?

Yes. No registration, no credit card, no upsell trap. Enter a domain, get a compliance grade and a summary of violations. The free scan is our way of proving the platform's value.

Which regulations do you cover?

ePrivacy Directive (cookie consent), European Accessibility Act (EAA), GDPR, and WCAG 2.1 AA. ADA Title III for US sites is coming soon. Each report cites the specific statutes that apply in your jurisdiction.

Which countries do you support?

Netherlands, Portugal, France, Belgium, Spain, Italy, and Ireland — with jurisdiction-specific statute citations in every report. We're expanding to cover more EU markets.

How does the scan work?

Elgarde loads your website in a real browser, just like a visitor. It rejects cookie consent, then checks which trackers fire before consent and after rejection. It also injects axe-core to test WCAG 2.1 accessibility. The whole process takes 30–60 seconds.

Can I use the report as legal evidence?

Full reports include HAR network captures, annotated screenshots, timestamps, and precise statute citations — designed to be used by legal counsel for audit preparation, regulatory correspondence, or defense against complaints.

What's the difference between the free scan and the full report?

The free scan shows your compliance grade (A–F), violation counts, and the top 3 issues. The full report (€49) includes every violation in detail, affected elements, code-level remediation steps, legal citations, HAR captures, screenshots, and a downloadable PDF.

How often should I re-scan?

Any website change — a CMP update, a new analytics script, a redesign — can introduce compliance violations. We recommend scanning after every deploy. Our monitoring plans automate this with continuous scanning and instant alerts.

Do you store my scan data?

Scan results are retained for 90 days, then deleted. IP addresses used for rate limiting are anonymized after 30 days. We never share or sell data. See our privacy policy for full details.

What if I need help fixing the issues?

Every full report includes step-by-step remediation instructions your developer can follow. For hands-on guidance, we offer expert consultations starting at €150/hour. Monitoring plan subscribers get continuous protection with instant alerts.

Is Elgarde GDPR-compliant itself?

Yes. We practice what we preach. Elgarde is hosted in the EU (Hetzner, Germany), collects minimal data, and we regularly scan our own website with our own scanner. Our privacy posture is part of our product credibility.

Still have questions?

We're happy to help. Reach out and we'll get back to you within one business day.